1. What is Cleaning Index?
Cleaning Index is an online platform that connects users with trusted and reliable cleaning service providers. We make it easy to find and book cleaning services that meet your needs at affordable rates.
2. How does Cleaning Index work?
Simply submit your cleaning request through our platform, and service providers will send you quotes. You can then compare options and choose the provider that suits you best.
3. What types of cleaning services do you offer?
We offer a range of services, including move-in/move-out cleaning, deep cleaning, carpet cleaning, window cleaning, laundry, and regular/recurring cleaning services. You can specify your exact needs when submitting a request.
4. How do I book a cleaner?
After submitting your request and receiving quotes from providers, you can choose the one that fits your needs. Once you select a provider, they will contact you to confirm the details and schedule the cleaning service.
5. Are the cleaners reliable?
Yes, all service providers on Cleaning Index are vetted and reviewed by other users. We only work with trusted professionals who meet high standards of quality and reliability.
6. What if I’m not satisfied with the cleaning service?
If you’re not happy with the service provided, we recommend contacting the cleaner directly to resolve the issue. You can also leave a review to help future users make informed decisions.
7. How much does it cost to use Cleaning Index?
It’s free to submit a request and receive quotes. The cost of the cleaning service depends on the provider you choose and the specific cleaning needs you have.
8. How do payments work?
All payments are handled directly between you and the cleaning service provider. Cleaning Index does not process payments. You’ll arrange the payment method with your chosen provider.
9. Can I schedule regular cleanings?
Yes, you can arrange regular or recurring cleanings (e.g., weekly, bi-weekly) with your selected service provider.
10. How do I contact customer support?
If you have any questions or issues, feel free to reach out to our support team at info@cleaningindex.com
Where to Find Us
Mon - Fri: 8am - 8pm
Saturday: 9am - 7pm
Sunday: 9am - 8pm
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